PT. Sentral Retailindo Dewata is a modern retail company originally from Bali with a compact supermarket format and has been operating since 2001 under the PEPITO brand that targets the upper middle segment. Currently, the outlets have spread throughout Bali and Lombok with various brands, namely PEPITO, POPULAR, and GOURMET MARKET. As for the food and beverage business, namely BAKERS CORNER and PEPI TO-GO, a Quick Service Restaurant that is available inside PEPITO stores. With a vision to become a premium supermarket that can compete globally and a mission to ensure that the products and services provided to customers are always FRESH and QUALITY, to achieve sustainable CUSTOMER SATISFACTION, PEPITO always does the best for its loyal customers. In order to enhance quality of products and services offered to customers, Pepito Supermarket is planning to obtain the “ISO 9001:2015” standard certification which is a quality management system that requires a systematic work approach, good governance and hygiene management. Thus, with this certification, Pepito Supermarket will continue to deliver a consistent level of high quality services which are innovative, inspiring and customer driven.